A lead time is only useful if you can plan around it. Every line on our quotes shows one of three things.
In stock
We hold the part, or a supplier has confirmed the stock for your order. In-stock lines ship the next working day after you confirm and pay, or on account for Trade Plus customers.
A number in stock
When stock is limited, we show the quantity, for example “2 in stock”. If you need more, we quote the balance as order-in with a date, or offer an alternative.
Order-in, with a date
For parts we don’t hold, the quote shows an estimated arrival, for example “3–4 days”. The date comes from our supplier at the time of quoting. Quotes are valid for seven days because stock and dates move.
If a date moves
We tell you before the date passes, with the new date and any alternative that would arrive sooner. You decide whether to wait, switch or cancel that line.
Alternatives
Where a like-for-like part is cheaper or arrives sooner, we add it as a separate option next to the original. We never swap a part without asking.
Got a list to check? Send it to us and we’ll quote every line within one working day.